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Central to guests’ happiness and satisfaction at The Santai is the professionalism and dedication of our staff ‘family’. We treat all our staff family members with respect and they return it to us and to our guests.

Most of our staff family members at The Santai are Balinese and almost every one has been trained and tested at our other Lifestyle Retreats properties, so they work with experience, confidence and a positive attitude, in line with the vision of the company.

Other staff members are being recruited from the local neighbourhood, which helps the local community and ensures that they can answers guests’ questions about local culture.