About Us

OUR CONCEPT

The Santai Umalas is an exclusive retreat, nestled in a quiet neighbourhood close to picturesque rice fields and local village temples but also just a short 15-minute drive from the shops, restaurants and buzzing nightlife of Seminyak. The Santai offers something very different from the big hotels and resorts, giving treasured guests a truly peaceful and individual Balinese experience. You will feel like this is your very own 'home' in Bali. The small number of pool villas means you experience highly personalised service from our warm and welcoming staff Family who will pamper you from the moment you check in.

the santai lobby lights
the santai activity venue
the santai ewer decoration

ENJOY OUR STAFF FAMILY’S Hospitality from the heart

Central to your happiness and satisfaction at The Santai Umalas is the professionalism and dedication of our staff Family. We treat all our staff Family members with respect and they return it to us and to our guests. Most of our Family members are Balinese and almost every one has been trained and tested at our other Lifestyle Retreats properties, so they work with experience, confidence and a positive attitude, in line with the vision of the company. Other staff members are being recruited from the local neighbourhood, which helps the local community and ensures that they can answer your questions about local culture.

butler service at the santai umalas
cooking class by professional chef
the santai lobby refreshment